Terms & Conditions – Natasha Nile LLC

RETURN & REFUND POLICY

All sales are final. We do not offer refunds on services, memberships, digital products, event tickets, workshops, consultations, or classes unless otherwise stated in writing.

We only replace physical items that are defective, damaged, or misprinted. If you receive a defective product, you must notify us within 30 days of receiving the item. Claims for lost packages must be submitted within 30 days of the estimated delivery date. Claims determined to be our error will be resolved at our expense.

To submit a return inquiry, please email hello@natashanile.com and include:

  • Full Name

  • Order Number or Proof of Purchase

  • Description of the Issue

  • Photographs (if applicable)

  • Contact Information

  • Shipping Address

Please do not send returns directly to the manufacturer without first contacting us. Unauthorized returns may not be processed.NON-REFUNDABLE PRODUCTS & SERVICES

The following products and services are non-refundable:

Consultations & Private Sessions

All consultation services and private sessions are non-refundable. Appointments may be rescheduled with at least 48 hours' notice. Missed appointments or cancellations made with less than 48 hours' notice may be forfeited.

Courses, Classes & Workshops

All courses, classes, certifications, workshops, and training programs are non-refundable. Transfers or rescheduling may be permitted at our discretion with at least 48 hours' notice.Event Tickets & Retreats

Event Tickets & Retreats

Event, workshop, and retreat registrations are non-refundable unless otherwise stated in writing.

Deposits

All deposits for services, events, retreats, workshops, or programs are non-refundable.

Digital Products

All digital products, including eBooks, PDFs, journals, guided meditations, audio recordings, video content, downloadable resources, online courses, and other digital materials are non-refundable once purchased. If you experience technical issues accessing your purchase, please contact support.

Premium Memberships & Subscriptions

Membership fees and subscription payments are non-refundable. Members may cancel at any time.

If a membership is canceled during an active billing cycle:

  • Access will remain active until the end of the current billing period.

  • No prorated or partial refunds will be issued.

  • Future recurring payments will cease after cancellation.

In-Person Purchases

Products purchased at live events, workshops, retreats, or speaking engagements are non-refundable.

Sale Items

All sale and clearance items are final sale and are not eligible for refunds or exchanges.

Apparel & Print-on-Demand Products

Due to the nature of print-on-demand manufacturing, size exchanges are not offered. Please review sizing information carefully before purchasing.

DAMAGED, DEFECTIVE, OR MISPRINTED ITEMS

If a physical item arrives damaged, defective, or misprinted, we may replace or refund the item after review. This policy applies only to manufacturing or fulfillment errors.

We do not offer refunds or replacements for:

  • Buyer's remorse

  • Incorrect size selection

  • Incorrect shipping information provided by the customer

  • Normal wear and tear

LATE OR MISSING REFUNDS

If you have been approved for a refund but have not received it:

  1. Check your bank account or credit card statement.

  2. Contact your credit card company or financial institution, as processing times may vary.

  3. If more than seven (7) business days have passed and you still have not received your refund, please contact us at hello@natashanile.com.

TERMS OF SERVICE & DISCLAIMER

All information, content, products, services, consultations, courses, memberships, events, workshops, retreats, books, podcasts, videos, articles, and digital resources provided by Natasha Nile LLC are intended for educational, informational, personal development, and entertainment purposes only.

Natasha Nile LLC does not provide medical, psychological, psychiatric, financial, legal, or other licensed professional advice. Any information shared should not be considered a substitute for professional guidance from qualified providers.

By purchasing, participating in, or using any products, services, content, memberships, events, or resources offered by Natasha Nile LLC, you acknowledge and agree that you are solely responsible for your own decisions, actions, and results.

Results are not guaranteed and individual experiences may vary.

CONTACT

For questions regarding these Terms & Conditions or our Return & Refund Policy, please contact:

Natasha Nile LLC
hello@natashanile.com
www.natashanile.com